Our Trainings
IT Essentials curriculum provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level ICT professionals. The curriculum covers the fundamentals of commuter hardware and software as well as advanced concepts such as security, networking, and the responsibilities of an ICT professional.
Who should attend?
Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in technical support roles and information and communications technology (ICT) Students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues Students at many education levels and types of institutions including high schools, secondary schools, universities, colleges, career and technical schools, and non-traditional learning environments such as community organizations
After completing IT Essentials:
After completing the course, students will be able to perform the following tasks:
- Define information technology (IT) and describe the components of a personal computer
- Describe how to protect people, equipment, and the environment from accidents, damage, and contamination
- Perform a step-by-step assembly of a desktop computer
- Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process
- Install and support the Windows 7 operating system
- Upgrade or replace components of a laptop and printer, based on customer needs
- Describe the features, characteristics, and operating systems of mobile devices
- Configure computers to connect to an existing network
- Implement basic hardware and software security principles
- Apply good communications skills and professional behavior while working with customers
- Perform preventive maintenance and basic troubleshooting
- Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security
CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs).
Certification
CCNA Routing and Switching certifications are valid for three years. To recertify, pass ONE of the following before the certification expiration date:
- Pass any current Associate-level exam except for ICND1 exam, or
- Pass any current 642-XXX Professional-level or any 300-XXX Professional-level exam, or
- Pass any current 642-XXX Cisco Specialist exam (excluding Sales Specialist exams or MeetingPlace Specialist exams, Implementing Cisco TelePresence Installations (ITI) exams, Cisco Leading Virtual Classroom Instruction exams, or any 650 online exams), or
- Pass any current CCIE Written Exam, or
- Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
- Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications
When using a higher level of certification to extend other certifications, the expiration date of other certifications will extend to the expiration date of the higher certification (i.e.: If you have one year left on your CCNA Routing and Switching certification and you earn a CCIE certification (which has a two-year certification life) then both your CCIE certification and your CCNA Routing and Switching certification will expire two years from the date you achieved the CCIE certification).
With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies, the installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices, and competency in the technologies that Cisco uses in its security structure.
Information Systems Security (INFOSEC) Professional Recognition
The National Security Agency (NSA) and the Committee on National Security Systems (CNSS) recognizes that Cisco CCNA Security courseware meets the CNSS 4011 training standard.
Certification
CCNA Security certifications are valid for three years. To recertify, pass ONE of the following before the certification expiration date:
- Pass any current Associate-level exam except for ICND1 exam or
- Pass any current 642-XXX Professional-level or any 300-XXX Professional-level exam, or
- Pass any current 642-XXX Cisco Specialist exam (excluding Sales Specialist exams or MeetingPlace Specialist exams, Implementing Cisco TelePresence Installations (ITI) exams, Cisco Leading Virtual Classroom Instruction exams, or any 650 online exams), or
- Pass any current CCIE Written Exam, or
- Pass the current CCDE Written Exam OR current CCDE Practical Exam, or
- Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications
When you complete this course, you should be well prepared to take your certification exam and begin to join the professional world of Cisco Systems.
This certification is but one of three needed to obtain the highly sought after CCNP Routing & Switching cert. Not only will this be a mile stone in your IT career but it is also sought after by companies around the world that require a higher level of routing; the Professional Level.
This course will teach you the advance topics needed for IP's among many others.
How to configure Security using Time Based Access-list, Infrastructure Access-lists and IPsec.
You will learn how to filter routes, create prefix lists and so much more.
This course will give the knowledge required, no only to pass the CCNP Route exam, but it will give guidance in real world scenarios as well.
Who this course is for:
- Students that have passed or will pass the CCNA certification exam.
- Anyone with a CCNA certification and wants to advance to the professional level which is the CCNP.
- Anyone that wants to advance their Cisco career with a professional certification.
- Anyone that is in the field and needs to understand the higher levels or professional levels, Cisco protocols covered within the CCNP
- Anyone that wants to advance into Networking beyond just the fundamentals.
Requirements
- Candidates for this course should know the basics of Routing protocols, subnetting and configuring in the CLI of a the Router.
- Student should have passed the CCNA certification or are in the process of passing the CCNA R/S certification before attempting to take this course.
- Students should have a CCNP Route book to follow along with the course.
- Students should know that this course is one (1) of three (3) needed to pass and attain the CCNP R/S certification.
- Remember that Cisco will not allow anyone to advance to the professional level (CCNP), without first achieving the CCNA!
Implementing Cisco IP Switched Networks (SWITCH 300-115) is a qualifying exam for the Cisco CCNP Routing and Switching and CCDP certifications.
The SWITCH 300-115 exam certifies the switching knowledge and skills of successful candidates. They are certified in planning, configuring, and verifying the implementation of complex enterprise switching solutions that use the Cisco Enterprise Campus Architecture.
New CCNP Routing and Switching is a more job role-focused certification program for network engineers that help them to gain the latest meaningful industry knowledge in networking. Individuals who are looking to gain or enhance their networking knowledge and skills can benefit from this certification program designed by Cisco, the industry leader in IP networking.
In addition, the new CCNP Routing and Switching certification is loaded with advance knowledge and skills to configure, manage and troubleshoot LAN, WAN with Expand on IPv6, and Cisco StackWise, VSS, and DMVPN technologies.
The new curriculum includes Cisco switches, routers, basic mitigation of security threats, and introduction to newly added technologies, DMVPN, StackWise, VSS, and IPv6 expansion and performance-based skills.
The curriculum also covers the use of the following protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Serial Line Interface Protocol, VLANs, VTP, STP, PVST, MST, Ethernet channels, and network security technologies. The curriculum also includes extensive troubleshooting on described technologies.
Who this course is for:
- students who want to prepare for CCNP switch exams.
- Career-advancement opportunities
Requirements
- Good understanding on CCNA Routing and Switching Knowledge
The "Cisco CCNP T-Shoot (300-135): The Complete Course"
is but one (1) of three (3) essential exam needed to pass in order to attain the most coveted CCNP Routing & Switching certification.
The CCNP is Cisco's Professional level certification and should be the next logical step for those wanting to advance their Networking Career within Cisco.
This course will cover everything necessary to prepare the student to pass the CCNP T-Shoot (300-135) portion of Cisco's certification exam.
This course is full of information, it is entertaining, engaging and explained in a very simplistic manner to make it extremely easy for the student to comprehend every topic discussed within this course.
Who this course is for:
- Any one that wants to advance their career in Cisco with a professional certification.
- Any one that wants to advance their career in Networking.
- Anyone that wants to brush up on Cisco's CCNP T-Shoot exam.
- Anyone that wants and/or needs Cisco's CCNP T-Shoot certification.
Requirements
- Students taking this course should have passed the CCNA R/S certification exam.
- Students should know that this course is one (1) of three (3) needed to pass and attain the CCNP R/S certification.
- This course uses the CCNP T-Shoot study guide from Cisco Press, but any CCNP T-Shoot study guide can be used.
- Students need to get a simulator/emulator to follow along (simulators/emulators are NOT part of the course)
Wiley is the sole publishing partner for all Microsoft Official Academic Course materials. This means Wiley provides unique support for all Microsoft programs: - Faculty training - Curriculum updates - Evaluation software - Special certification exam options
MOAC provides solutions for all your technical needs in a systematic manner in order to ensure a successful and rewarding course experience for both instructor and student. With MOAC, you receive technical and curriculum training for instructor readiness with new software releases; the software itself for student use at home for building hands-on skills; assessment and validation of skill development, and a great set of tools for delivering instruction in the classroom and lab. All are important to the smooth delivery of an interesting course on Microsoft software, and all are provided with the Microsoft Official Academic Course program.
Since 2007, InfoTech efforts to contribute to the development of informatics technology in Kosovo society acts as a Microsoft Registered Partner and offers vocational training program MOAC as follows:
* Configuring Windows 7
* Configuring Windows 8
* Windows Server 2008
* Windows server 2012 and
* Microsoft Technology Associate (MTA)
Microsoft Official Academic Course is a complete program for instructors and institutions to develop and deliver courses in Microsoft software technologies. With MOAC, due to the fast pace of change in technology and curriculum developed by Microsoft, is a continued need beyond the means of classroom teaching that an instructor be willing to teach a course.
MOAC try to provide solutions to all these needs in a systematic way, in order to ensure a successful experience and useful as the instructor as well as the student. Learn more about the Microsoft Official Academic Course from the site of web www.wiley.com/college/microsoft.
DreamSpark provides:
- Access to the latest professional designer and development tools from Microsoft.
- No cost for verified students and educators.
- A chance to learn and teach the newest technologies.
- Helps students chase their dreams and achieve their full potential.
- Helps educators to expand their professional portfolio.
For students:
- Makes learning more motivating, engaging and relevant for today’s students.
- Helps students raise their skills to prepare for a technology career.
- Free access to developer software gives them a chance to create apps they dream about.
For faculty:
- DreamSpark provides tools and resources to challenge, engage and excite their students in the classroom.
- Faculty can learn new technologies to help students achieve their career goals.
DreamSpark Subscriptions levels:
- Standard - All institutions type (elementary to higher education)
- Premium – qualifying STEM departments only
- DreamSpark Standard: mainly servers and developer, gaming and designer tools, including Microsoft Visual Studio Professional, Expression Suite, Windows Server and SQL Server.
- DreamSpark Premium: Extensive product catalog, hundreds of Microsoft products, including Microsoft Windows client, Visual Studio Premium and Ultimate, plus SharePoint Server. Microsoft Office not included.
- Perpetual rights: Software can be used after graduation for non commercial use according to EULA terms.
- Software can be used for research, training, learning purposes only. Exception: app development.
- Two copies of software for each student enrolled in at least 1 course and faculty members (software is for use in school and on a personal machine).
- Only physical lab machines that do not leave campus grounds qualify for “naked PC’’ clause, i.e. can install software without having previous version of Windows.
What is the ECDL Qualification?
The ECDL (European Computer Driving License) certification is a highly recognized qualification, it offers you a key recognition of your literacy in computer skills and is designed for novices or casual computer users and will get you to a high computer literacy standard. The ECDL Certification is the fastest growing IT user qualification in over 125 countries, with many worldwide companies setting the ECDL as a mandatory requirement.
Without basic computer skills one can be quite cumbersome in the office, limiting their roles and value. Some employers or companies may not even consider you as a candidate without a reasonable level of computer skills. The ECDL certification training is designed for novices or casual computer users that will take learners to a high computer literacy standard by improving your knowledge on these key areas:
- Computer Essentials
- IT Security
- Online Essentials
- Presentations
- Spreadsheets
- Word Processing
- Databases
The approximate study time for the ECDL course (excluding the MOS Excel 2016) is 40 hours.
Our ECDL Online Course has been updated and is brand new for 2019 and features the latest version of Windows and Microsoft Office so that you are learning the most up to date features and get the most relevant information.
By gaining an ECDL certification you or staff in your company will become more confident and efficient in using computers and the 'industry standard' Windows programmes such as Word, Excel and PowerPoint as well as greater employee motivation, increased productivity and reducing time wasted on solving computer related tasks
Since 2004, InfoTech efforts to contribute to the development of computer technology in Kosovo society acts as a partner of the Institute for Training and Development AUK and offers professional training ECDL program as follows:
- Core modules
- Standard modules
- Advanced modules
ECDL, known as the European Computer Driving License, computer skills certification is the most common and fastest growing in the world today. He is known everywhere as the international standard in the practical use of computers and computer applications. Designed and approved by academics and industry experts from around the world, ECDL supported by governments, computer societies, international organizations and global corporations. ECDL certification programs are attended by more than 12 million people in 41 languages in 150 countries through a network of 24,000 testing centers.
ECDL increases an individual’s computer skills and at the same time strengthens its ability to succeed in existing and future career. Measurements have proved that the introduction of ECDL standards in a public or private organization increases productivity and global efficiency of the organization.
The ability to use a computer effectively is an essential skill in today’s world. Computer skills make people of all ages to understand and use technology to improve their personal lives and professional.
Qualified employees allow organizations to use technology more effectively, which leads to increased productivity and competitiveness and ensuring that operational objectives to be achieved more quickly.
Certification programs ECDL Foundation used to increase the value of human capital and achieving productivity gains through the development of competent employees. Learn more about the European Computer Driving license from the site of web www.ecdl.org.
LPIC-1
The world’s largest and most recognized Linux Certification
LPIC-1 is the first certification in LPI’s multi-level Linux professional certification program. The LPIC-1 will validate the candidate's ability to perform maintenance tasks on the command line, install and configure a computer running Linux and configure basic networking.
The LPIC-1 is designed to reflect current research and validate a candidate's proficiency in real world system administration. The objectives are tied to real-world job skills, which we determine through job task analysis surveying during exam development.
Current Version: 5.0 (Exam codes 101-500 and 102-500)
Prerequisites: There are no prerequisites for this certification
Requirements: Passing exams 101 and 102
Validity Period: 5 years
Languages: English, German, Japanese, Portuguese, Spanish, Chinese (Simplified) and Chinese (Traditional). Exams in Italian and French will be released in 2019.
To become LPIC-1 certified the candidate must be able to:
- understand the architecture of a Linux system;
- install and maintain a Linux workstation, including X11 and setup it up as a network client;
- work at the Linux command line, including common GNU and Unix commands;
- handle files and access permissions as well as system security; and
- perform easy maintenance tasks: help users, add users to a larger system, backup and restore, shutdown and reboot.
LPIC-2
PIC-2 is the second certification in LPI’s multi-level professional certification program. The LPIC-2 will validate the candidate's ability to administer small to medium–sized mixed networks. The candidate must have an active LPIC-1 certification to receive LPIC-2 certification, but the LPIC-1 and LPIC-2 exams may be taken in any order.
Current Version: 4.5 (Exam codes 201-450 and 202-450)
Prerequisites: The candidate must have an active LPIC-1 certification to receive LPIC-2 certification, but the LPIC-1 and LPIC-2 exams may be taken in any order
Requirements: Passing exams 201 and 202
Validity Period: 5 years
Languages: English, German, Japanese
To become LPIC-2 certified the candidate must be able to:
- perform advanced system administration, including common tasks regarding the Linux kernel, system startup and maintenance;
- perform advanced Management of block storage and file systems as well as advanced networking and authentication and system security, including firewall and VPN;
- install and configure fundamental network services, including DHCP, DNS, SSH, Web servers, file servers using FTP, NFS and Samba, email delivery; and
- supervise assistants and advise management on automation and purchases.
English Language Skills Assessment (ELSA) The EDI English Language Skills Assessment (ELSA) tests are diagnostic tests covering the 4 language skills – listening, reading, speaking and writing. They measure general English language competence using work, home, social and travel settings; they test a person’s ability to understand and communicate in the real world.
English Language Skills Assessment (ELSA) The EDI English Language Skills Assessment (ELSA) tests are diagnostic tests covering the 4 language skills – listening, reading, speaking and writing. They measure general English language competence using work, home, social and travel settings; they test a person’s ability to understand and communicate in the real world.
ELSA tests are available in a variety of formats to meet all client requirements:
- British and American English
- Online and paper-based
- Low Level Foundation ELSA (FELSA - Council of Europe A1 and A2)
They cover all levels of English language ability from very low to very high (Council of Europe A1 to C1/C2) on a single scale for each skill. In their different formats, ELSA tests combine the proven advantages of traditional examiner-based assessments for Speaking and Writing (Writing 2) with the precision, speed and convenience of multiple-choice tests for Listening, Reading and Writing (Writing 1), and are:
- Modern
- Reliable
- Scientific
- Consistent
- Convenient
- Cost effective
- Internationally recognized
Paper-based test options
The ELSA paper-based tests are available for Listening, Reading, Speaking and Writing (Writing 1 and 2) in the British English versions and in American English versions for Listening, Reading and Speaking.
Online test options
The ELSA online tests are available for Listening, Reading, Speaking and Writing (Writing 1) in the British English versions and in American English for Listening, Reading and Speaking. The online tests are identical in content to the traditional paper-based tests. ELSA online tests combine the proven advantages of multiple-choice tests for Listening, Reading and Writing with the speed of result and feedback available through online testing. ELSA online Speaking tests combine the speed of delivery available using internet delivery, with examiner-marking of individual candidate responses to open questions.
Do ELSA tests contain non-standard or incorrect English?
ELSA is an international test and therefore the situations on the tests will be international, rather than based only in the UK. However, the language norms used are British. Even though many real-world conversations will be between people who are not native speakers, it has not been felt appropriate to use non-standard language or accents in the tests as this might result in an unfair advantage or disadvantage for particular candidates. The only incorrect English in the tests will be found in the error recognition sections.
What level of English is needed to sit an ELSA test?
ELSA tests measure the full range of ability from low to high on a single scale. Anyone can measure his or her ability using an ELSA test. There is no set pass mark. Because ELSA tests measure across the full range of ability, scores represent different degrees of success rather than passing or failing grades. However, companies and other organizations may set their own minimum scores for various purposes.